Answers instantly
About your services, opening hours, location, payment options and frequently asked questions, at any time.
DodoChat · AI assistant for your website
Your website answers, at any hour.
An assistant that knows your business, answers your visitors in English, Spanish or Portuguese and sends you every enquiry ready to answer, with a summary and its priority marked. We install it and maintain it.
What happens on many websites today
The assistant does not replace your team: it answers first, organises the enquiry and hands it over ready for you to reply.
- "People write to us at night or over the weekend, and by the time we reply they have hired someone else."
- "We answer the same questions all day: opening hours, location, whether we deliver."
- "Hardly anyone uses the contact form, and when a message arrives we are not sure what the person wants."
- "We get visitors from other countries, but the site and our replies are in one language only."
What it does for you
It answers with your business information and hands you every lead ready to contact.
Speaks your visitor's language
English, Spanish or Portuguese, with nothing for you to set up.
Shows your catalogue with photos
Products, properties or services with a photo, price and link. It understands what people ask for («a 2-bedroom flat to rent under $1,500») and, if there is no exact match, offers the closest options.
Hands you every enquiry ready to answer
With contact details, a summary of what the person wants and its priority: urgent ones arrive marked with 🔥.
No made-up answers
It only answers with your business information. If it does not know something, it says so honestly and lets you know so you can add it.
Helps even when you are closed
It says the business is closed, still helps and tells the visitor when they will be contacted. At night it only alerts you to urgent enquiries and, when you open, you get a summary. From the Professional plan.
Alerts you right away
By email and, if you like, also via Telegram.
Matches your brand
And works on WordPress, Shopify, Wix or any website.
An assistant for every type of business
It is not a generic chat: we set it up for your industry, with the questions your customers ask and the details you need to close a sale or a booking.
Your industry is not on the list? We adapt it anyway.
Run a real estate agency and need a CRM too? BrokLink comes with the assistant included →
- Real estate Searches properties by type of deal, neighbourhood, rooms and budget, and arranges viewings.
- Education Helps choose a programme or course, schedule and format, and takes pre-registrations.
- Travel and accommodation Rooms, services, directions and booking requests.
- Businesses with a catalogue Products, presentations and quote requests.
- Professional services, health, food and more Appointments, enquiries and frequently asked questions.
Everything under control, from your portal
Your own space to see what is happening on your site whenever you want, without depending on anyone for day-to-day changes.
Included from the Professional plan.
- Home dashboard Unanswered enquiries, the month's numbers and alerts for what needs your attention, with Excel download.
- Your assistant's information Opening hours, services, prices and FAQs. Changes go live instantly and, if you make a mistake, you can undo it in one click.
- What it could not answer The questions that are not loaded yet, ready for you to answer in one click. Your assistant learns from your customers.
- Your catalogue Products or properties, with photos and prices you can update whenever you want.
- WhatsApp hand-offs Each hand-off carries a reference number: search for it and see the whole previous conversation.
- Your team, each with their own access Invite your people as Editors, who update the information and enquiries, or as Viewers, who only look.
- Private conversations Our team does not read them without your permission, and if we ever do, you see it in your portal.
- Protected data Two-step verification to sign in and a daily backup of your data.
Every enquiry, followed up until it closes
Who handles each enquiry, when to get back in touch and how fast your team responds, with no separate spreadsheets.
Included from the Professional plan.
- An owner for every enquiry Nobody is left without an answer and nobody replies twice to the same thing.
- Every contact, logged Calls, messages and emails are recorded on the enquiry, so you can pick up without asking again.
- Next contact with a reminder Schedule the next call and the portal reminds you on time.
- Won and lost Each enquiry closes with its outcome, so you know what works and what does not.
- First response time How long your team takes to reply to each lead for the first time.
- Team goals First contact, follow-up and closing, measured only within your business hours, with a traffic light and a daily email for each person.
DodoChat and WhatsApp work together
DodoChat does not replace your WhatsApp: it instantly answers anyone visiting your website, at any hour and from any device, and sends you the enquiry ready for you to continue wherever you prefer.
| — | DodoChat | WhatsApp Business |
|---|---|---|
| Response | Instant, day or night | Whenever someone in the business can reply; the app only sends fixed automatic messages |
| AI-powered automatic replies | Included in the plan | Require the WhatsApp API through a provider, with separate usage costs |
| For the visitor | Writes without leaving the site or installing anything | Needs their phone or WhatsApp Web set up |
| Visitor privacy | Asks without sharing their number | Shares their number from the first message |
| Languages | Replies in English, Spanish or Portuguese | Depends on who replies |
| Enquiries | Arrive organised, with details, a summary and priority, by email and Telegram | Arrive as just another chat, with no summary or priority |
| Insights for the business | Monthly report with the most frequent questions | None |
Where WhatsApp is still better
- History: when the visitor closes the page, the chat conversation ends. WhatsApp keeps the thread.
- Phones: many people prefer WhatsApp for everything. That is why the assistant does not compete with your WhatsApp, it complements it.
And if your customer prefers WhatsApp, that works too.
If they ask for it while your team is available, the assistant hands them over to WhatsApp with a reference number. At that same moment you get the full conversation by email (and by Telegram, if you use it), and you can find it in your portal with that number. That way your customer does not repeat anything. Outside your hours it does not mention it: it keeps helping and takes their details so your team can get back to them. You can also add a WhatsApp button next to the chat that only appears during your hours.
Coming soon
Your assistant, on WhatsApp too
Your customers already message you on WhatsApp. Now the same assistant that serves your website can answer them there, at any hour, with your business information.
How it works
-
01
They message your WhatsApp number
And the assistant answers instantly, at night and at weekends too.
-
02
A menu sorts them from the first message
«Buy», «Rent», «Enrolment», «Talk to someone»… You choose the options. If they prefer to type, the assistant understands anyway.
-
03
When a person is needed
It hands the conversation to your team with all the context, so the customer does not repeat anything.
Clear answers, with buttons
Each answer arrives complete in a single message, with buttons to continue: pick an option, see a property or a course with its photo, fill in a form or enrol. Less back and forth, more enquiries resolved.
And outside your hours?
Outside your hours the assistant takes care of it, and your team picks up the next day with all the context.
You choose how your team responds
From the same number
The assistant answers and your team takes over when needed, from your portal or from WhatsApp. Enquiries stay in your business, with an owner, follow-up and results.
Handing off to your sales team
The assistant passes the customer to the right person for the topic, and that person gets the summary instantly.
What it adds
- Answers in seconds, at any hour.
- Enquiries sorted by topic from the first message.
- Buttons for the next step, in the same answer.
- Everything in your portal: conversations, owners, goals and a monthly report.
What you need
A WhatsApp number for your business and your company verified with Meta (it is free). We help you through the whole process. In many cases you can keep using your current number: we look at it in the first meeting.
Price
Add-on for the Professional, Dynamic and Custom plans. Get in touch and we will send you a proposal.
Join the waiting listWant your customers to check their own data?
Balances, due dates, the status of a request, grades or PDF receipts, straight on WhatsApp. We connect the assistant to your system and verify each person's identity before showing private information.
Custom project. Tell us about your case
See it in action
Visit a sample website and chat with the assistant as a customer would. Ask it anything, even the tricky questions.
Real estate
Altamira Propiedades
What to try: «I am looking for a 1-bedroom flat to rent in Palermo», rental requirements or booking a viewing. The example is in Spanish, but you can write in English.
See the live exampleEducation
Instituto Atlas
What to try: Programmes and courses, fees, schedules, formats and enrolment.
See the live exampleLaw firm
Arce Villalba Abogados
What to try: Write at night about an employment or family matter: the assistant explains the firm is closed, takes down only what is needed without giving legal advice, and flags it as urgent if there is a deadline or a hearing. The example is in Spanish and English.
See the live exampleA different industry? We adapt it to your business.
Request a demo for my industryThe design of the sample websites is only there to show the assistant. If you need a new website, we quote it separately.
Plans
Choose based on how many people write to you and how much you want to customise.
| Plans | Essential To get started €19 per month | Recommended Professional To manage with your team €39 per month | Dynamic With a catalogue inside the chat €79 per month | Custom For special needs from €149 per month |
|---|---|---|---|---|
| Setup (one-off payment) We configure the assistant with your business information, match it to your brand colours and send you one line of code to paste on your site. If you are not sure how to paste it, we do it for you. | €49 | €79 | €150–300 | Custom quote |
| Conversations per month Each time a visitor writes to the assistant counts as one conversation, however many messages they exchange. Opening the chat without writing does not count. If they stop writing for 2 hours, the next message starts a new conversation. | 300 | 1,000 | 2,500 | Case by case |
| Languages The assistant detects the visitor's language and replies in English, Spanish or Portuguese, depending on your plan. | 1 | 3 | 3 | 3 |
| Websites How many websites you can install the same assistant on, for example your main site and a branch site. | 1 | 2 | 3 | Several |
| Enquiries by email and visitor confirmation When a visitor leaves their details, you get an email with their contact information and a summary of the conversation, and they get a confirmation that their enquiry arrived. | Included | Included | Included | Included |
| Priority for each enquiry The assistant marks each enquiry as high, medium or low priority. Urgent ones, or those with specific dates or a budget, arrive marked with 🔥. | Included | Included | Included | Included |
| Hand-off to WhatsApp during your hours If the visitor asks for it and your team is available, the assistant hands them over to WhatsApp with a reference number and you get the full conversation. | Included | Included | Included | Included |
| WhatsApp assistant (coming soon) The same assistant also answers on your WhatsApp number, with a menu and buttons, and hands the conversation to your team when needed. It is a monthly add-on with messages included. | Not included | Add-on (coming soon) | Add-on (coming soon) | Add-on or included, by agreement |
| Telegram alerts When a visitor leaves their details, besides the email you instantly get a Telegram message with their name, contact and a summary of what they want. You can reply within minutes from your phone. | Not included | Included | Included | Included |
| After-hours assistant When your business is closed, the assistant says so, still helps the visitor and tells them when they will be contacted. At night, Telegram only alerts you to urgent enquiries; when you open, you get an email with everything that came in while you were closed. | Not included | Included | Included | Included |
| Chat customisation Assistant name, colours, button position and welcome message. On the Essential plan you choose a theme and your brand colour. | Theme and colour | Full | Full | Full |
| No DodoChat branding We remove the «DodoChat» label from the chat footer, so the assistant looks 100% like your brand. | Not included | Included | Included | Included |
| Client portal Your private space to see enquiries and conversations, update the assistant's information instantly and check your reports. | Not included | Included | Included, with catalogue | Included |
| Portal users The people on your team who can log in to the portal, including you. You invite them yourself and each one logs in with their own email and password: as an Editor (updates the information and enquiries) or as a Viewer (view only). For security, each user can have up to 2 open sessions at a time, for example a computer and a phone. The Essential plan has no portal: we load the changes for you. If you want to log in yourself and add your team, you can move to Professional at any time. | Not included | 2 | 4 | By agreement |
| Conversation privacy No one on our team reads your conversations without your permission. You decide whether we can see them: in your portal or, on the Essential plan, by email. If you need help with a specific one, you can share it with support for 72 hours. Every time we open something, it is logged, and on plans with a portal you can see it. | Included | Included | Included | Included |
| Information changes Opening hours, services, prices or offers. On the Essential plan we load them for you; from the Professional plan you make them yourself in your portal whenever you want, and they go live instantly. | 1 per month (we load it) | Unlimited from your portal | Unlimited from your portal | Included |
| Monthly report On the first day of each month you get an email summary: how many people used the chat, how many left their details, how much of your plan you used and the questions it could not answer. From the Professional plan it also includes the most frequent topics. | Basic + what it could not answer | + most frequent topics | + most frequent topics | Included |
| Catalogue inside the chat (photos, prices and links) Your products, properties, rooms or courses, with a photo, price and link. The assistant searches based on what people ask for, shows them as cards and suggests similar options when something is not available. You load it from a spreadsheet or directly in your portal. | Not included | Not included | Up to 300 items | Up to 2,000 items |
Essential
To get started
€19 per month
- Setup (one-off payment)
- €49
- Conversations per month
- 300
- Languages
- 1
- Websites
- 1
- Enquiries by email and visitor confirmation
- Included
- Priority for each enquiry
- Included
- Hand-off to WhatsApp during your hours
- Included
- WhatsApp assistant (coming soon)
- Not included
- Telegram alerts
- Not included
- After-hours assistant
- Not included
- Chat customisation
- Theme and colour
- No DodoChat branding
- Not included
- Client portal
- Not included
- Portal users
- Not included
- Conversation privacy
- Included
- Information changes
- 1 per month (we load it)
- Monthly report
- Basic + what it could not answer
- Catalogue inside the chat (photos, prices and links)
- Not included
We configure the assistant with your business information, match it to your brand colours and send you one line of code to paste on your site. If you are not sure how to paste it, we do it for you.
Each time a visitor writes to the assistant counts as one conversation, however many messages they exchange. Opening the chat without writing does not count. If they stop writing for 2 hours, the next message starts a new conversation.
The assistant detects the visitor's language and replies in English, Spanish or Portuguese, depending on your plan.
How many websites you can install the same assistant on, for example your main site and a branch site.
When a visitor leaves their details, you get an email with their contact information and a summary of the conversation, and they get a confirmation that their enquiry arrived.
The assistant marks each enquiry as high, medium or low priority. Urgent ones, or those with specific dates or a budget, arrive marked with 🔥.
If the visitor asks for it and your team is available, the assistant hands them over to WhatsApp with a reference number and you get the full conversation.
The same assistant also answers on your WhatsApp number, with a menu and buttons, and hands the conversation to your team when needed. It is a monthly add-on with messages included.
When a visitor leaves their details, besides the email you instantly get a Telegram message with their name, contact and a summary of what they want. You can reply within minutes from your phone.
When your business is closed, the assistant says so, still helps the visitor and tells them when they will be contacted. At night, Telegram only alerts you to urgent enquiries; when you open, you get an email with everything that came in while you were closed.
Assistant name, colours, button position and welcome message. On the Essential plan you choose a theme and your brand colour.
We remove the «DodoChat» label from the chat footer, so the assistant looks 100% like your brand.
Your private space to see enquiries and conversations, update the assistant's information instantly and check your reports.
The people on your team who can log in to the portal, including you. You invite them yourself and each one logs in with their own email and password: as an Editor (updates the information and enquiries) or as a Viewer (view only). For security, each user can have up to 2 open sessions at a time, for example a computer and a phone. The Essential plan has no portal: we load the changes for you. If you want to log in yourself and add your team, you can move to Professional at any time.
No one on our team reads your conversations without your permission. You decide whether we can see them: in your portal or, on the Essential plan, by email. If you need help with a specific one, you can share it with support for 72 hours. Every time we open something, it is logged, and on plans with a portal you can see it.
Opening hours, services, prices or offers. On the Essential plan we load them for you; from the Professional plan you make them yourself in your portal whenever you want, and they go live instantly.
On the first day of each month you get an email summary: how many people used the chat, how many left their details, how much of your plan you used and the questions it could not answer. From the Professional plan it also includes the most frequent topics.
Your products, properties, rooms or courses, with a photo, price and link. The assistant searches based on what people ask for, shows them as cards and suggests similar options when something is not available. You load it from a spreadsheet or directly in your portal.
Professional
To manage with your team
€39 per month
- Setup (one-off payment)
- €79
- Conversations per month
- 1,000
- Languages
- 3
- Websites
- 2
- Enquiries by email and visitor confirmation
- Included
- Priority for each enquiry
- Included
- Hand-off to WhatsApp during your hours
- Included
- WhatsApp assistant (coming soon)
- Add-on (coming soon)
- Telegram alerts
- Included
- After-hours assistant
- Included
- Chat customisation
- Full
- No DodoChat branding
- Included
- Client portal
- Included
- Portal users
- 2
- Conversation privacy
- Included
- Information changes
- Unlimited from your portal
- Monthly report
- + most frequent topics
- Catalogue inside the chat (photos, prices and links)
- Not included
We configure the assistant with your business information, match it to your brand colours and send you one line of code to paste on your site. If you are not sure how to paste it, we do it for you.
Each time a visitor writes to the assistant counts as one conversation, however many messages they exchange. Opening the chat without writing does not count. If they stop writing for 2 hours, the next message starts a new conversation.
The assistant detects the visitor's language and replies in English, Spanish or Portuguese, depending on your plan.
How many websites you can install the same assistant on, for example your main site and a branch site.
When a visitor leaves their details, you get an email with their contact information and a summary of the conversation, and they get a confirmation that their enquiry arrived.
The assistant marks each enquiry as high, medium or low priority. Urgent ones, or those with specific dates or a budget, arrive marked with 🔥.
If the visitor asks for it and your team is available, the assistant hands them over to WhatsApp with a reference number and you get the full conversation.
The same assistant also answers on your WhatsApp number, with a menu and buttons, and hands the conversation to your team when needed. It is a monthly add-on with messages included.
When a visitor leaves their details, besides the email you instantly get a Telegram message with their name, contact and a summary of what they want. You can reply within minutes from your phone.
When your business is closed, the assistant says so, still helps the visitor and tells them when they will be contacted. At night, Telegram only alerts you to urgent enquiries; when you open, you get an email with everything that came in while you were closed.
Assistant name, colours, button position and welcome message. On the Essential plan you choose a theme and your brand colour.
We remove the «DodoChat» label from the chat footer, so the assistant looks 100% like your brand.
Your private space to see enquiries and conversations, update the assistant's information instantly and check your reports.
The people on your team who can log in to the portal, including you. You invite them yourself and each one logs in with their own email and password: as an Editor (updates the information and enquiries) or as a Viewer (view only). For security, each user can have up to 2 open sessions at a time, for example a computer and a phone. The Essential plan has no portal: we load the changes for you. If you want to log in yourself and add your team, you can move to Professional at any time.
No one on our team reads your conversations without your permission. You decide whether we can see them: in your portal or, on the Essential plan, by email. If you need help with a specific one, you can share it with support for 72 hours. Every time we open something, it is logged, and on plans with a portal you can see it.
Opening hours, services, prices or offers. On the Essential plan we load them for you; from the Professional plan you make them yourself in your portal whenever you want, and they go live instantly.
On the first day of each month you get an email summary: how many people used the chat, how many left their details, how much of your plan you used and the questions it could not answer. From the Professional plan it also includes the most frequent topics.
Your products, properties, rooms or courses, with a photo, price and link. The assistant searches based on what people ask for, shows them as cards and suggests similar options when something is not available. You load it from a spreadsheet or directly in your portal.
Dynamic
With a catalogue inside the chat
€79 per month
- Setup (one-off payment)
- €150–300
- Conversations per month
- 2,500
- Languages
- 3
- Websites
- 3
- Enquiries by email and visitor confirmation
- Included
- Priority for each enquiry
- Included
- Hand-off to WhatsApp during your hours
- Included
- WhatsApp assistant (coming soon)
- Add-on (coming soon)
- Telegram alerts
- Included
- After-hours assistant
- Included
- Chat customisation
- Full
- No DodoChat branding
- Included
- Client portal
- Included, with catalogue
- Portal users
- 4
- Conversation privacy
- Included
- Information changes
- Unlimited from your portal
- Monthly report
- + most frequent topics
- Catalogue inside the chat (photos, prices and links)
- Up to 300 items
We configure the assistant with your business information, match it to your brand colours and send you one line of code to paste on your site. If you are not sure how to paste it, we do it for you.
Each time a visitor writes to the assistant counts as one conversation, however many messages they exchange. Opening the chat without writing does not count. If they stop writing for 2 hours, the next message starts a new conversation.
The assistant detects the visitor's language and replies in English, Spanish or Portuguese, depending on your plan.
How many websites you can install the same assistant on, for example your main site and a branch site.
When a visitor leaves their details, you get an email with their contact information and a summary of the conversation, and they get a confirmation that their enquiry arrived.
The assistant marks each enquiry as high, medium or low priority. Urgent ones, or those with specific dates or a budget, arrive marked with 🔥.
If the visitor asks for it and your team is available, the assistant hands them over to WhatsApp with a reference number and you get the full conversation.
The same assistant also answers on your WhatsApp number, with a menu and buttons, and hands the conversation to your team when needed. It is a monthly add-on with messages included.
When a visitor leaves their details, besides the email you instantly get a Telegram message with their name, contact and a summary of what they want. You can reply within minutes from your phone.
When your business is closed, the assistant says so, still helps the visitor and tells them when they will be contacted. At night, Telegram only alerts you to urgent enquiries; when you open, you get an email with everything that came in while you were closed.
Assistant name, colours, button position and welcome message. On the Essential plan you choose a theme and your brand colour.
We remove the «DodoChat» label from the chat footer, so the assistant looks 100% like your brand.
Your private space to see enquiries and conversations, update the assistant's information instantly and check your reports.
The people on your team who can log in to the portal, including you. You invite them yourself and each one logs in with their own email and password: as an Editor (updates the information and enquiries) or as a Viewer (view only). For security, each user can have up to 2 open sessions at a time, for example a computer and a phone. The Essential plan has no portal: we load the changes for you. If you want to log in yourself and add your team, you can move to Professional at any time.
No one on our team reads your conversations without your permission. You decide whether we can see them: in your portal or, on the Essential plan, by email. If you need help with a specific one, you can share it with support for 72 hours. Every time we open something, it is logged, and on plans with a portal you can see it.
Opening hours, services, prices or offers. On the Essential plan we load them for you; from the Professional plan you make them yourself in your portal whenever you want, and they go live instantly.
On the first day of each month you get an email summary: how many people used the chat, how many left their details, how much of your plan you used and the questions it could not answer. From the Professional plan it also includes the most frequent topics.
Your products, properties, rooms or courses, with a photo, price and link. The assistant searches based on what people ask for, shows them as cards and suggests similar options when something is not available. You load it from a spreadsheet or directly in your portal.
Custom
For special needs
from €149 per month
- Setup (one-off payment)
- Custom quote
- Conversations per month
- Case by case
- Languages
- 3
- Websites
- Several
- Enquiries by email and visitor confirmation
- Included
- Priority for each enquiry
- Included
- Hand-off to WhatsApp during your hours
- Included
- WhatsApp assistant (coming soon)
- Add-on or included, by agreement
- Telegram alerts
- Included
- After-hours assistant
- Included
- Chat customisation
- Full
- No DodoChat branding
- Included
- Client portal
- Included
- Portal users
- By agreement
- Conversation privacy
- Included
- Information changes
- Included
- Monthly report
- Included
- Catalogue inside the chat (photos, prices and links)
- Up to 2,000 items
We configure the assistant with your business information, match it to your brand colours and send you one line of code to paste on your site. If you are not sure how to paste it, we do it for you.
Each time a visitor writes to the assistant counts as one conversation, however many messages they exchange. Opening the chat without writing does not count. If they stop writing for 2 hours, the next message starts a new conversation.
The assistant detects the visitor's language and replies in English, Spanish or Portuguese, depending on your plan.
How many websites you can install the same assistant on, for example your main site and a branch site.
When a visitor leaves their details, you get an email with their contact information and a summary of the conversation, and they get a confirmation that their enquiry arrived.
The assistant marks each enquiry as high, medium or low priority. Urgent ones, or those with specific dates or a budget, arrive marked with 🔥.
If the visitor asks for it and your team is available, the assistant hands them over to WhatsApp with a reference number and you get the full conversation.
The same assistant also answers on your WhatsApp number, with a menu and buttons, and hands the conversation to your team when needed. It is a monthly add-on with messages included.
When a visitor leaves their details, besides the email you instantly get a Telegram message with their name, contact and a summary of what they want. You can reply within minutes from your phone.
When your business is closed, the assistant says so, still helps the visitor and tells them when they will be contacted. At night, Telegram only alerts you to urgent enquiries; when you open, you get an email with everything that came in while you were closed.
Assistant name, colours, button position and welcome message. On the Essential plan you choose a theme and your brand colour.
We remove the «DodoChat» label from the chat footer, so the assistant looks 100% like your brand.
Your private space to see enquiries and conversations, update the assistant's information instantly and check your reports.
The people on your team who can log in to the portal, including you. You invite them yourself and each one logs in with their own email and password: as an Editor (updates the information and enquiries) or as a Viewer (view only). For security, each user can have up to 2 open sessions at a time, for example a computer and a phone. The Essential plan has no portal: we load the changes for you. If you want to log in yourself and add your team, you can move to Professional at any time.
No one on our team reads your conversations without your permission. You decide whether we can see them: in your portal or, on the Essential plan, by email. If you need help with a specific one, you can share it with support for 72 hours. Every time we open something, it is logged, and on plans with a portal you can see it.
Opening hours, services, prices or offers. On the Essential plan we load them for you; from the Professional plan you make them yourself in your portal whenever you want, and they go live instantly.
On the first day of each month you get an email summary: how many people used the chat, how many left their details, how much of your plan you used and the questions it could not answer. From the Professional plan it also includes the most frequent topics.
Your products, properties, rooms or courses, with a photo, price and link. The assistant searches based on what people ask for, shows them as cards and suggests similar options when something is not available. You load it from a spreadsheet or directly in your portal.
Prices in euros (EUR), VAT not included. You can pay by card.
Extra conversations: €10 for every 300 more. If you often reach the limit, we will suggest the next plan.
Need more users? We add them without changing your plan.
Get started with DodoChat, hassle-free
A complete platform for your business, with transparent terms and the flexibility to grow at your own pace.
-
Simple activation
You start with the setup and your first month. As soon as the payment clears, the assistant is up and running on your website.
-
No lock-in contracts
Use DodoChat for as long as you like. If you cancel, the service continues until the end of the paid period.
-
Grow when you need to
If you need more conversations or features, you move to a plan with more capacity. Nothing you have loaded is lost.
-
Transparent pricing
You know your plan's price from day one. Any rate change is announced at least 30 days in advance.
Frequently asked questions about the assistant
Can I try DodoChat before signing up?
Yes. We have demos for different types of business so you can see how it works and test its answers before deciding. When you decide to start, we set up the assistant with your business information: you pay the setup and the first month, and it goes live as soon as the payment clears.
What if I have a problem?
We stay with you after setup: if something is not working, write to us and we fix it. Fixes are always included; content changes depend on your plan. See support hours and channels
Do I have to sign a long-term contract?
Not for the plans: cancel whenever you want and the service stays active until the end of the paid period.
Does it work for my industry?
Yes. We set it up for your business: real estate agencies, schools, accommodation, businesses with a catalogue, professional services and more. If you like, we can build a demo for your industry before you sign up.
Does it work with my website?
Yes. It works on WordPress, Shopify, Wix and any site where you can paste a line of code. You do not need to change or rebuild your website.
Do I need to know how to code?
No. We send you the line of code with a short guide. If you prefer, we install it for you.
Can I change the information myself?
Yes. From the Professional plan you get your own portal: you change opening hours, prices or FAQs and the assistant uses them from its next answer. If you make a mistake, you can undo it in one click.
What if someone asks something it does not know?
It does not make things up. It tells the visitor it will check with the team and saves the question for you. You answer it once and, from then on, the assistant knows it.
I already use WhatsApp with customers. Is it still useful?
Yes, it complements it. It instantly answers anyone who visits your website, at any hour, and keeps your enquiries organised. If the customer prefers WhatsApp, it hands them over to your team and you get the whole conversation.
Will I lose my WhatsApp number?
Not necessarily. Depending on the case, you can keep using your current number or use a new one just for the assistant. We look at it together before starting.
On WhatsApp, what happens if the customer wants to talk to a person?
The assistant hands the conversation to your team, who see all of it and reply from the portal or from WhatsApp. Outside your hours, the assistant tells the customer when they will be contacted.
With the WhatsApp assistant, does my team need to be online all day?
No. The assistant is always on, and your team picks up during their hours with all the context.
Does WhatsApp charge extra?
The WhatsApp assistant is coming soon, as a monthly add-on with a message allowance included. We let you know before you reach the limit. We will publish the price when it becomes available; meanwhile, you can join the waiting list.
Can my customers see their invoices or balances on WhatsApp?
Yes, as a custom project: we connect your system and verify each person's identity before showing private data.
What happens if I go over the conversation limit?
The assistant keeps showing the contact form, so you never lose an enquiry. We let you know and, if it happens often, we suggest the next plan.
What about my customers' data?
The enquiries are yours. They are only used to reply: they are not sold or used to train artificial intelligence models. Also, our team does not read your conversations without your permission: you authorise it in your portal or, on the Essential plan, by email.
Want to see how it would serve your business?
Tell us what your business does and we will send you the demo for your type of business.